Refund policy

• No general returns or exchanges. All sales are final.
• Exceptions: We will only consider refunds or replacements for items that arrive damaged, defective, or incorrect.
• Report damaged/defective items within 7 days of delivery with photos and your order number to libereparfum@gmail.com. Claims submitted after 7 days will not be accepted.
• If approved, Libere will issue a refund to the original payment method or provide a replacement. Refunds are processed within 7–14 business days after inspection.
• Customers are responsible for return shipping unless the issue is Libere’s error; in that case we will provide a prepaid label or reimburse shipping.
• Samples, decants, travel sizes, and clearance/final‑sale items are non‑refundable.
• Libere may refuse claims that do not meet these conditions or appear fraudulent.

For Further Questions: libereparfum@gmail.com